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Business / Operations

Knowledge Management Complete Certification Course

An introductory course about understanding knowledge management and its different concepts.

Description

Discover the latest business management method known as Knowledge Management. Examine a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. 


Become a valued member of your organization by learning the benefits and advantages of implementing Knowledge Management processes into your department.This course validates that you know specific methods, models, and/or tools. 

This is essential to professionals in order to be updated on the latest management trends, and to add to their Knowledge Management strategy toolbox. The industry is facing a bold, new world with the amazing developments of Knowledge Management, and the challenges and the opportunities this presents are unprecedented. 


Why register?

  • Easy and affordable.
  • Learning about Knowledge Management technologies has never been more affordable.
  • Latest industry trends explained.- Acquire valuable skills and get updated about the industry's latest trends right here. Today.
  • Learn at your own pace. Find everything right here, when you need it, and from wherever you are.


The Knowledge Management Complete Certification Course serves as a complete introductory guide for anyone looking to grasp a better understanding of Knowledge Management concepts and their practical application in any environment.


What will you learn?

  • Learn the important concepts, tools, and uses of Knowledge Management.
  • Learn about the benefits of implementing Knowledge Management strategies, practices, and processes in your work place.
  • Examine the Knowledge Market.
  • Review Knowledge Management Software.
  • Explore the tricks of the trade when it comes to Knowledge Management techniques.



The Art of Service's introductory Knowledge Management training helps IT practitioners develop the skills that are crucial, as businesses embark on this massive transformation. It provides an industry credential for IT professionals to help them transform into the world of Knowledge Management.This training course enables you to move both the industry and business forward, and to quickly take advantage of the benefits that Knowledge Management applications present.


Course Outline

The topics covered in this course are:

  • Introduction to Knowledge Management
  • Knowledge Organization
  • Knowledge Market
  • Knowledge Management Concepts
  • Knowledge Management Software
  • Implementing Knowledge Management
Full details

Curriculum

  • Introduction to Knowledge Management
    Introduction to Knowledge Management
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 2: Definition of Knowledge Management Lecture 3: History of Knowledge Management Lecture 4: Research and Dimensions of Knowledge Management Lecture 5: Strategies and Motivations of Knowledge Management Lecture 6: Technologies of Knowledge Management Lecture 7: Knowledge Manager Lecture 8: Knowledge Value Lecture 9: Terminology
    0:20
    Definition of Knowledge Management
    1:35
    History of Knowledge Management
    1:46
    Research and Dimensions of Knowledge Management
    2:48
    Strategies and Motivations of Knowledge Management
    3:17
    Technologies of Knowledge Management
    2:17
    Knowledge Manager
    1:02
    Knowledge Value
    5:46
    Terminology
    25:26
    Reading Section - Chapter 1
  • Knowledge Organization
    Knowledge Organization Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 12: Knowledge Organization Lecture 13: Knowledge Spillover Lecture 14: Knowledge Work Productivity
    0:17
    Knowledge Organization
    6:00
    Knowledge Spillover
    7:39
    Knowledge Work Productivity
    5:52
    Reading Section - Chapter 2
  • Knowledge Market
    Knowledge Market Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 17: Introduction to Knowledge Market Lecture 18: History of Knowledge Market Lecture 19: Knowledge Services Lecture 20: Internet-Based Lecture 21: Jumper 2.0 Lecture 22: Tephritid Workers Database Lecture 23: RIBA Knowledge Communities Lecture 24: Terminology
    0:17
    Introduction to Knowledge Market
    0:38
    History of Knowledge Market
    1:50
    Knowledge Services
    3:19
    Internet-Based
    2:36
    Jumper 2.0
    6:25
    Tephritid Workers DataBase
    1:34
    RIBA Knowledge Communities
    4:50
    Terminologies
    6:50
    Reading Section - Chapter 3
  • Knowledge Management Concepts
    Knowledge Management Concepts Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 27: Introduction to Knowledge Management Concepts Lecture 28: Organization Memory Lecture 29: Nature of Organization Memory Lecture 30: Explicit and Tacit Knowledge Lecture 31: How Organization Memory Works Lecture 32: Types of Organization Memory Lecture 33: Exploring Organization Memory Lecture 34: Introduction Personal Knowledge Management Lecture 35: History of Personal Knowledge Management Lecture 36: Models of Personal Knowledge Management Lecture 37: Criticisms, Skills and Tools in Personal Knowledge Management Lecture 38: Introduction to DIKW Lecture 39: History of DIKW Lecture 40: Description and Data involved in DIKW Lecture 41: Information and Knowledge in DIKW Lecture 42: Wisdom and Criticism in DIKW Lecture 43: Other Concepts
    0:21
    Introduction to Knowledge Management Concepts
    0:33
    Organization Memory
    1:18
    Nature of Organization Memory
    3:37
    Explicit and Tacit Knowledge
    2:53
    How Organization Memory Works
    1:16
    Types of Organization Memory
    0:13
    Exploring Organization Memory
    0:58
    9 Introduction Personal Knowledge Management
    0:30
    History of Personal Knowledge Management
    0:54
    Models of Personal Knowledge Management
    2:13
    Criticisms, Skills and Tools in Personal Knowledge Management
    3:14
    Introduction to DIKW
    0:50
    History of DIKW
    1:08
    Description and Data involved in DIKW
    5:07
    Information and Knowledge in DIKW
    6:09
    Wisdom and Criticism in DIKW
    4:26
    Other Concepts
    3:48
    Reading Section - Chapter 4
  • Knowledge Management Software
    Knowledge Management Software Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 46: Knowledge Management Software Lecture 47: Colayer Lecture 48: Fabasoft Lecture 49: Flow Lecture 50: Integration Objects Lecture 51: Invention Machine Lecture 52: KnowledgeBase Manager Pro Lecture 53: Knowledge Plaza Lecture 54: Moxie
    0:23
    Knowledge Management Software
    2:39
    Colayer
    2:17
    Fabasoft Mindbreeze
    3:28
    Flow
    3:43
    Integration Objects
    4:07
    Invention Machine
    1:58
    KnowledgeBase Manager Pro
    0:29
    Knowledge Plaza
    1:26
    Moxie
    1:29
    Reading Section - Chapter 5
  • Implementing Knowledge Management (Part 1)
    Implementing Knowledge Management (Part 1) Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 57: The Battle Command Knowledge System Lecture 58: UN Peacemaker Lecture 59: NCSI Lecture 60: The UK Knowledge Network Program Lecture 61: CISC Lecture 62: AMCF
    0:24
    The Battle Command Knowledge System
    12:42
    UN Peacemaker
    2:07
    NCSI
    3:03
    The UK Knowledge Network Program
    8:01
    CISC
    5:14
    AMCF
    2:40
    Reading Section - Chapter 6
  • Implementing Knowledge Management (Part 2)
    Implementing Knowledge Management (Part 2) Objectives
    In this lecture, we'll discuss some objectives aimed at showing what you can expect to learn from this course. Section Outline Lecture 65: Inquira Lecture 66: Know-net Consortium Lecture 67: Strategic Profiling Lecture 68: CSHALS Lecture 69: Knowledge Cafe
    0:07
    Inquira
    3:28
    Know-Net Consortium
    4:43
    Strategic Profiling
    5:14
    CSHALS
    0:35
    Knowledge Cafe
    2:55
    Reading Section - Chapter 7
  • Course Resources
    Knowledge Management Course Syllabus
    Knowledge_Management_Workbook

Skills

  • Information Technology (IT)

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