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Business / Management & Leadership

Corporate Leadership and People Management

The ultimate training for people managers consolidating the best in class tools and techniques used in large businesses

Description

 11x videos covering the 3 key steps of people management:

  • Prepare and Build your team

1. Define your Vision, Mission and Strategy

2. Identify your team's Values

3. Clarify your team goals

  • Lead and manage your team

4. Credibility Self-Assessment and action plan

5. The Trust formula

6. The Situational Leadership model

7. Engage your team

  • Review your outcomes and improve

8. Review your team goals

9. Review your direct reports performance

10. Lead weekly team meetings

11. Direct Quarterly team reviews


2x Bonus videos:

  1. Situational Leadership illustration
  2. Recorded talk from a Leadership seminar in London


2x Action Toolkits in Microsoft Excel:

  1. Credibility self-assessment
  2. Trust formula dashboard for critical stakeholders
Full details

Curriculum

  • Prepare Your Environment
    Welcome
    Remember: this course is a workbook more than a set of videos. You will only get the true value out of it when you take action.
    1:15
    Step 1: Prepare Your Environment
    Remember: building solid foundations within your team will increase your likelihood of success, so take the necessary time and get this right
    0:37
    Creating your Team Vision, Mission and Strategy
    Remember: the more you include your people in the definition process of your Vision, Mission and Strategy, the more buy in you will get
    8:02
    Eliciting Your Team Values
    Remember: the main question is "What's mostly important to you at work"
    6:36
    Defining your Team Goals
    5:47
  • Manage Your Team
    Step 2: Manage Your Team
    Running your team day after day, and believe me, there is no such thing as "Business as Usual"!
    1:18
    Expanding Credibility
    Remember: Credibility is based on 4 pillars (Integrity, Intent, Capabilities, Results) Use the self-assessment tool below to better identify your strength and opportunities to grow your credibility!
    3:26
    Credibility Self Assessment
    Credibility Self Assessment Results
    The Trust Formula
    Remember: TRUST = (Credibility + Reliability + Intimacy) / Self-orientation. Use the Trust dashboard to identify how you can most effectively strengthen the trust you have established with your critical stakeholders, and with your direct reports
    5:17
    The Trust Dashboard
    13 Trust Behaviors
    The Situational Leadership Model
    Remember: as a manager you must adapt your leadership based on 2 dimensions. 1) How much directions and control you provide, 2) How much support and encouragements you give. Adapt your style based on each individual's situation for a certain skill and accelerate their journey through the learning curve! There are 4 key situations that every individual goes through while learning a new skill: S1 = someone is starting to learn a new skill and requires high directions and low support. S2 = while starting to experience the first difficulties and making the first steps, the person will need high directions and a lot of support to keep going. S3 = the person is accumulating experience and progressively improving their level of competence, but are not yet confident enough to work independently, so provide less directions and high support. S4 = the expert, provide low directions and low support. Share this vocabulary with your teams, it will trigger fruitful discussions!
    14:33
    Situational Leadership Summary
    Situational Leadership
    4:22
    Engaging Your Team with Gallup
    Remember: the 12 Gallup questions have been carefully selected and defined. Make sure you spend enough time explaining the meaning behind each question so that all of your team members have a common understanding before rating each question. Make sure you use the additional resources shared in this chapter. The 12 Gallup questions: I know what is expected of me at work. I have the materials and equipment I need to do my work. At work I have the opportunity to do what I do best every day. In the last seven days, I have received recognition or praise for doing some good work. My supervisor, or someone at work, seems to care about me as a person. There is someone at work who encourages my development. At work, my opinions seem to count. The mission of the company makes me feel that my job is important. My associates (fellow employees) are committed to doing quality work. I have a best friend at work. In the last six months, someone has talked to me at work about my progress. This last year, I have had opportunities at work to learn and grow.
    5:59
    Gallup Q12 Questions
    Gallup Q12
    Gallup Q12 Descriptions
    11:25
    Engagement Tracker
  • Review Your Results
    Step 3: Review Your Results
    Remember: put in place 3 key regular meetings at least: 1) Quarterly team meetings 2) Weekly team meetings (or fortnightly) 3) Regular one on one with your key direct reports (weekly or fortnightly)
    0:54
    Lead Regular Team Meetings
    Remember: your role as a leader is to constantly remind people about the overarching goals of the team. The format I suggest here is just an option, and has proven to work effectively for me over the year: each member discusses about his/her highlights of the week in an open and relaxed way, review of the team goals and respective status from each goal owner, acknowledgement of the key learnings from the week
    4:53
    Lead One on One Meetings
    Remember: it is crucial that you connect regularly with your all or at least some of you key team members individually. Your one on one sessions will allow your direct reports to stay aligned with their goals and adjust their performance through the year to prevent any surprise or gap at year end.
    4:08
    Facilitate Your Quarterly Team Meetings
    Remember: your quarterly team meetings are all about re-connecting with your vision, mission and strategy. It is your chance to step back from the operational world and reflect on where your business is going. Also, it is your opportunity to talk about your team engagement and review the action plan you had defined with your team. See how it all comes nicely together? Simple !
    3:10
    Closing
    Well done for completing this course! Remember: this is only a start, it is critical that you get back to those videos and apply each lesson carefully using the materials and models you have learnt. I will hear you soon during our One on One coaching call, and really look forward to hearing back from you.
    2:08
  • Creating a Mastermind with Your Team
    Bonus - Mastermind
    A Mastermind can create an amplified level of engagement and collaboration within your team!
    4:52

Skills

  • Leadership
  • Business Communication
  • Leadership Style
  • Project Communications Management

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