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Software Development / Project Management

Agile Stakeholder Engagement and Communication

Description

Project stakeholders are all those affected by the project, not just those who fund the project or those we are building the project for. The product owner is a stakeholder, but he or she is not the one using the product. A bigger set of stakeholders are the end users. Even beyond that, there are many other project stakeholders. This course covers who the stakeholders are, how to consider their needs as the project progresses, and several tools and techniques that help in incorporating the stakeholder’s needs and wants. There are many challenges and potential pitfalls of communication throughout the duration of a project. Communication is absolutely critical to any team activity, and agile project management is a team activity. The success and failure of an agile project can certainly rest on the proper or improper use of communication. This course covers the many aspects of communication in an agile project. The general goals of this course are being aware of the various modes of communication, the importance of communication in an agile project, and how to best apply the appropriate tools and techniques surrounding communication to best support your project.
Full details

Curriculum

  • Agile Stakeholder Engagement and Communication: Download Supplemental Material
    LearnSmart: Course Orientation
    1:54
    Chapter 2 - 4: Supplemental Materials
    Take advantage of all our extra downloadable supplemental materials. This .zip file includes PDF versions of our Script, PPT Slides, Quiz Questions, and vocabulary tools to better enhance your understanding for our "Stakeholder Engagement" focus: *Chapter 2 - Stakeholder Engagement *Chapter 3 - Stakeholder Engagement - Tools and Techniques *Chapter 4 - Stakeholder Engagement - Finishing Up
    Chapter 5 & 6: Supplemental Materials
    Take advantage of all our extra downloadable supplemental materials. This .zip file includes PDF versions of our Script, PPT Slides, Quiz Questions, and vocabulary tools to better enhance your understanding for our "Communication in Projects" focus: *Chapter 5 - Agile Communication Types & Styles *Chapter 6 - Using Communication in Projects
  • Stakeholder Engagement
    Introduction
    4:35
    Importance of Stakeholder Engagement
    5:28
    Definition of Stakeholders
    9:57
    Globalization, Diversity, and Cultural Impacts
    2:21
    Understanding Stakeholder Needs and Expectation
    6:08
    Knowledge Check
    0:40
  • Stakeholder Engagement - Tools and Techniques
    Personas
    4:59
    Wireframes
    3:22
    Requirements Hierarchy
    0:44
    User Stories
    0:58
    Product Backlog
    1:24
    Story Maps
    0:46
    Knowledge Check
    0:25
  • Stakeholder Engagement - Finishing Up
    Incorporating Stakeholder Feedback
    2:34
    Shared Definition of Done
    0:46
    Conflict Resolution
    4:22
    Knowledge Check
    0:45
    Review
    2:37
    Conclusion
    0:20
  • Agile Communication Types & Styles
    Introduction
    2:31
    Written Communication
    7:05
    Verbal Communication
    6:02
    Case Study Scenario
    1:33
    Collocation and Osmotic Communication
    14:23
    Visual Ocmostic Absorption
    2:27
    Knowledge Check
    0:28
  • Using Communication in Projects
    Communicating With Stakeholders
    6:24
    Communicating with the Team
    8:33
    Daily Stand-up
    5:28
    Communicating with Distributed Teams
    2:11
    Knowledge Check
    0:38
    Review
    1:33
    Conclusion
    0:28

Skills

  • Agile Methodology
  • Communication Style
  • Project Management
  • Project Management Professional (PMP) Certification
  • Project Stakeholder Management

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